Who We Are
Heavy Freight Direct is a U.S. retailer specializing in heavy, oversized, and palletized products, including stone, landscaping materials, building supplies, and industrial goods.
We partner with trusted suppliers across the country to offer customers access to high-quality products with reliable freight delivery.
Heavy Freight Direct is the seller of record for all orders placed on this website.
We manage the full ordering process, customer service, and freight coordination — even when products ship directly from supplier locations.
How We Operate
Our business model combines:
- Direct fulfillment from our Pennsylvania facility
- Drop-ship fulfillment from supplier warehouses nationwide
- Centralized order processing and customer support
- Nationwide freight delivery through reputable LTL carriers
This allows us to expand product availability and reduce transportation time, while maintaining full responsibility for every customer order.
Our Supplier Network (Drop-Ship Model)
We work with manufacturers and suppliers who specialize in:
- Stone & hardscape materials
- Industrial and construction goods
- Heavy and palletized products
Suppliers provide inventory and ship products on our behalf under our direction.
Heavy Freight Direct:
- Sets the retail pricing
- Provides all customer support
- Manages product accuracy
- Handles delivery coordination
- Manages claim and refund processes
Customers always interact with Heavy Freight Direct—not third-party suppliers.
Why Choose Us
- Nationwide access to heavy-goods suppliers
- Transparent freight pricing
- Reliable LTL delivery with appointment scheduling
- Products shipped from the nearest qualified supplier
- U.S.-based customer support
- Clear, straightforward policies
Our Commitment
Our mission is to make buying and receiving heavy and oversized products simple, transparent, and dependable.
We believe in:
- Clear communication
- Honest pricing
- Safe and reliable freight delivery
- Standing behind every product we sell
Business Information
Heavy Freight Direct, LLC
Sales Office: St. Augustine, FL
Operations: Tunkhannock, PA (Transloading Facility)
Nationwide Road Network: via Armstrong Transport Agency Partnership
Phone: (904) 203-4574
Email: transportation@heavyfreightdirect.com
